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AI LITERACY

Practical AI Foundations for Business Teams

A structured, hands-on workshop designed to equip non-technical teams — sales, marketing, operations — with practical AI skills they can apply immediately. No jargon, no coding, just real tools applied to real work.

4 Hours

On-site, instructor-led workshop

~20 People

Per cohort for maximum engagement

Non-Technical

Sales, marketing, ops, management

The Learning Arc

The workshop follows a deliberate emotional and intellectual progression. It opens by addressing the elephant in the room — fear — and systematically transforms it into curiosity, then understanding, then practical skill, and finally a disciplined methodology.

Fear
Curiosity
Understanding
Excitement
Discipline

Personal use cases are introduced before professional ones. When someone uses AI to plan a weekend trip or find a recipe, the barrier drops. Only then do we transition to professional workflows.

Workshop Structure

01

AI Is Not What You Think

~75 minutes — Destroy fear. Build curiosity.

Fear Removal

AI is reframed as a tool — a prediction machine that processes language patterns, not a conscious entity. Job security is addressed head-on: the real risk isn't AI taking your job — it's the competitor who uses AI to prepare quotes in 5 minutes while you spend 45.

How AI Actually Works

Non-technical explanation using the Prediction Machine metaphor and the Super-Reader analogy. Clear distinction from Google search (conversation vs. links).

Your Day, Flipped

We paint the pain of a typical workday — then show the flip: a follow-up email in 30 seconds, a structured quote in 2 minutes, a weekly report AI-summarized in moments.

Live Demos

Quick-fire demonstrations of AI in everyday life: recipes, trip planning, gift ideas. The pattern — Ask, Response, Refine, Better Response — is introduced here.

10-minute break
02

AI at Work

~75 minutes — Show concrete professional value.

Professional Demos (5 categories)

  • - Email drafting & replies — follow-ups, difficult customers, tone refinement
  • - Document analysis — extracting key points, flagging concerns
  • - Data & reporting — sales analysis, identifying trends, generating summaries
  • - Research & preparation — company research, targeted questions, personalized outreach
  • - Multilingual communication — drafting across languages for international operations

The AI Landscape

We introduce the AI Spectrum: Detached (AI in a separate tab), Integrated (AI inside your work tools), and Agentic (AI that acts on multi-step tasks autonomously). Tool-agnostic — the principles matter more than the specific product.

Prompt Engineering Essentials

The practical "secret sauce" for consistent results. Context is Queen, Prompt is King. Bad prompt vs. good prompt with concrete before-and-after examples. The Refine Loop: three refinements beat one "perfect" prompt.

10-minute break
03

Think Different, Work Smarter

~70 minutes — Install discipline. Show the future.

The Four Fatal Misconceptions

  • 1. "AI spares me from thinking" — you think more, not less
  • 2. "AI gives perfect results first try" — first output is a draft, iterate
  • 3. "AI compensates for what I don't know" — AI amplifies what you bring
  • 4. "AI means I can cut corners" — you find new ones, work transforms

5 Principles for Professionals

#1

AI First

Before doing it manually, ask: "Can AI draft this?"

#2

Understand Everything

Never use output you can't explain to a colleague

#3

Verify, Then Trust

Cross-check facts, numbers, and names

#4

Refine, Don't Restart

Each refinement builds on the last

#5

You're the Professional

AI amplifies your expertise

A Peek at the Future: Agentic AI

A grounded preview of where AI is heading — from "you ask, AI responds" to AI that acts autonomously with human oversight at key checkpoints. Framed as the direction, not today's homework.

Hands-On Practice & Action Plan

Participants try one real task from their actual work using an AI tool of their choice. The session closes with a concrete call to action: pick one thing and do it this week.

Learning Objectives

  • Overcome fear and misconceptions about AI through direct, honest explanations
  • Understand how AI works — enough to use it confidently and recognize its limitations
  • Experience AI's practical value first-hand through live demonstrations on real tasks
  • Learn prompt engineering fundamentals for consistent, high-quality results
  • Internalize a professional discipline for responsible AI usage
  • See the future of AI-assisted work — what agentic AI means for your operations

Cohort Adaptation

The workshop structure stays consistent across cohorts. What changes are the role-specific examples, demonstrations, and vision of AI's impact — so every participant sees themselves in the content. Demos and scenarios are pre-tailored to your team's actual daily workflows.

Ready to bring AI literacy to your entire organization?

Book a 30-Minute Fit Call